The Australian Institute for Patient & Family Centred Care brings patients, families and healthcare professionals to the table together, to transform people’s experience of healthcare.

We aim to achieve this through a three-fold approach:

  1. Develop partnerships between patients, their families and health professionals
  2. Create a culture that is both supportive and effective
  3. Improve healthcare environments through high-quality integrated art, architecture and design.

The Australian Institute for Patient & Family Centred Care is part of a patient and family centred care movement which is sweeping the globe and changing the way healthcare is viewed by patients, families and healthcare professionals.

ACT Australian of the Year has Passion for Patient and Family Centred Care

AIPFCC congratulates Dr Zsuzsoka Kecskes on the attainment of her Australian of the Year award.  The organisation is delighted that prominent health professionals view the importance of the patient in their processes and practice.  See more about Dr. Zsuzsoka Kecskes.

"Hear Me" by Alan Hopgood

AIPFCC in partnership with the Centre for Health Communication at UTS engaged renowned playwrite, Alan Hopgood to write a play to engage people with the tricky issues that occur as part of incident disclosure.  

"Hear Me" premiered in Sydney on October 4th 2012 at the 1st International Incident Disclosure Conference to much acclaim and subsequent discussion.  

In the last 3 months of 2013 alone the play was performed in front of 38 different audiences. Comments and feedback continues to overwhelmingly positive.  The play has already been performed this year in the ACT and NSW. 

On October 31st 2013, the Hobart Mercury published this article about the play.

We would like to keep the momentum rolling with this play and encourage those who have not seen the play to contact us for details. Click here For more information about the play.

2014 Scheduled Performances of HEAR ME


JUNE 16th MELBOURNE   Novotel Hotel St Kilda 3:30 pm

JUNE 18th MELBOURNE Northern Hospital Bundoora 12:30 pm


Facilities where the play has been shown acknowledge it is a great way to provide better insight and initiate discussion among staff on the benefits of partnering with consumers as required by The National Safety and Quality Health Service Standard 2: Partnering with Consumers.

The AIPFCC is now working to develop a package to support Health Care Providers create strategies to meet these standards.

Please see the newsletter for more information.

HEAR ME BOOKINGS                                             

There is still availability for the play in March 2014. Please contact or call 0425762350. 

The AIPFCC acknowledges the support of Australian Rotary Health to present the performances of "Hear Me".

If you would like an inspiring speaker on patient and family centred from AIPFCC for your event or conference please contact us.

Change Day

The inaugural Change Day Australia, which takes place on 6 March, is aiming to gather 50,000 individual pledges from those interested in making improvements to Australia’s health, ageing and social welfare sectors.  See the newsletter for more information.


The December 7th launch of the new Hush music CD, The Magic Island, in Hobart with the Tasmanian Symphony Orchestra was a huge success. If you would like to listen to the ABC Classic FM broadcast here is the link:

See more about HUSH 

Connecting with Membership

The Institute Board is very aware of the need to connect with you, the organisation’s members. We are therefore seeking your advice and suggestions for making this happen. Please submit your thoughts to Bernadette Brady





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